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In diesem Video wird Ihnen gezeigt, wie Sie das Pin-Modul des Universe IVR verwenden. Mit dieser Funktion können Ihre Kunden oder Kollegen nur mithilfe eines Codes auf bestimmte Bereiche des IVR ...

In this video you will be shown how the call number module works on the Universe IVR. With this feature you can direct your calls to external ...

Do you often need to change where you direct your calls? With the call flow module you can choose where you want to direct your calls without having to create a new ...

In this video you will be shown how to use the queue module when creating a Universe IVR for your business. Queues can be used so calls can be directed to certain areas of your business and call everyone in that ...

Have you got a public holiday coming up? The calendar module on Universe can help you. You can use this feature to let your customers know that you won’t be ...

This video demonstrates how to use the menu feature when creating your IVR on the Universe system. You can use the menu module to direct your customers through your phone system to make sure they talk to the right person for their ...

In this video you will be shown how to use the Opening Hours module when creating an IVR on the Universe system. You can use this feature to set your phones to your businesses opening ...

In this video you will be shown how to add in the hang up module in to your Universe ...

This video demonstrates how to use the record module when creating a Universe IVR. You can record all the phone calls to your ...